If directed by our staff, please click the blue button to create a quick support session for us to manage your computer.
It will allow you to download and install a small application that will grant us access to control your computer remotely.
We will require the ID number and password the application provides to assist.
Once we terminate the session with your PC we will need to know the new password to connect again. This ensures your PC is not available to anyone unless authorised by you.